Memberships

Cancelling a membership stops the next renewal. You retain access until the end of the period already paid for.

Shop Orders

Physical products cannot be cancelled or returned after purchase.

Damaged or incorrect products will be replaced or refunded in full, including delivery charges, if reported within 48 hours of delivery with a photograph.

Approved refunds are returned to the original payment method. The time required for the refund to appear is determined by the applicable bank or payment provider.

Temple Seva

Cancellation requests must include the applicable booking reference and will be considered on a case-by-case basis.

If MyDevalay or the relevant temple is unable to perform a booked seva, the amount paid will be refunded in full.

Online Pooja

Online Pooja must be paid for in full at the time of booking. Live only and Live + recording are separate products, and the selected variant cannot be changed after payment.

Cancellation requests must include the applicable booking reference and will be considered on a case-by-case basis.

If MyDevalay or the relevant Guruji is unable to perform a booked Pooja, the said Pooja will be re-scheduled at the next mutually agreeable timeslot.

Donations

MyDevalay does not issue 80G receipts. Where applicable, such receipts are issued by the temple.

Stopping a monthly donation stops future charges only.

Refund Requests

Refund requests should be sent to hello@myvedalay.com with the applicable order or booking reference.