Privacy Policy
Information we collect, how it is used and disclosed, retention, and your available choices.
Last updated 23 September 2026
Information We Collect
When you create an account, we receive your email address and name. If you use Google to sign in, we receive the account information provided through that sign-in.
We collect information about your use of MyDevalay, including what you watch and your playback progress, what you save, jaapa you complete, and your conversations with the assistant.
To complete an order or booking, we may collect your delivery address and phone number for shop purchases, and information required by a temple for a seva.
We may receive approximate location or country information from your connection and your device time zone.
Age Restriction
MyDevalay is intended for persons aged 18 and above. We do not knowingly collect information from persons under 18, and if we learn that an account holder is under 18, we close the account.
Use and Sharing of Information
We use the information described above to provide the Service, fulfill purchases and bookings, provide the in-app chat assistant, and maintain your account and related information.
Information required to complete a temple seva may be provided to the relevant temple.
Your conversation and information relevant to your request may be processed by a language model for the purpose of generating the in-app chat assistant's response.
Payment Information
Payments are processed by payment providers. We do not use your card or UPI details for our own purposes.
Retention
Your profile and activity information are retained while your account remains open.
Conversation information for a free account is retained for a shorter period than conversation information for a member. Older parts of a member's conversation may be incorporated into a shorter summary.
When you close your account, we delete or de-identify information associated with your account, subject to information that we need to retain for legal, accounting or other legitimate purposes.
Your Choices
You may edit or clear information in your profile. You may delete your conversation, manage assistant messages through Chat settings, and close your account through Privacy and data settings.
Contact
Questions about your data or requests concerning your information may be sent to hello@myvedalay.com. The grievance officer is Avinash Pendse, hello@myvedalay.com.